1. What is Cardboard Crew?

Cardboard Crew is a local pickup service that collects and recycles cardboard boxes right from your home. We make it easy to clear clutter from your garage, porch, or driveway — no hauling or sorting required.

 

2. How does it work?

Once you sign up for a plan, we’ll assign you a regular pickup day based on your neighborhood.
Just flatten your boxes, stack them neatly, and place them out by 8:00 AM on your pickup day. We handle the rest.

 

3. Where do you currently offer service?

We currently serve the following South Fulton neighborhoods:

• Oakhurst Glen

• Sierra Estates

• The Enclave

• Hampton Oaks

We’ll announce new neighborhoods as we expand.

 

4. Do I need to break down my boxes?

Yes — all boxes should be flattened and stacked neatly. This helps us collect efficiently and ensures everything can be properly recycled. Please remove tape, labels, or packing materials when possible.

 

5. Where should I place my boxes for pickup?

You can leave your flattened boxes at your porch, driveway, or curb by 8:00 AM on your scheduled day. We’ll confirm your specific pickup location after you subscribe.

 

6. What happens if I forget to put my boxes out?

If your boxes aren’t out by pickup time, that visit will be marked as missed. Crew+ members can request a reschedule at a discounted rate, subject to availability.

 

7. What if my pickup is delayed or rescheduled?

If service is ever delayed due to weather, holidays, or operational issues, we’ll send a text or email with your rescheduled pickup date (usually within 48 hours).

 

8. How much does it cost?

We offer 3 flexible plans and one-time pickups.​ Check our Plans & Pricing page for details.

 

9. How do I pay for my membership?

Payments are made online and billed automatically every 4 weeks (for weekly plans) or every 30 days (for monthly plans). You can update your payment method anytime through your account.

 

10. Can I pause or cancel my membership?

Yes! You can pause or cancel your membership anytime through your online account or by emailing hello@cardboardcrew.com.
Cancellations must be made at least 48 hours before your next billing date to avoid charges for the upcoming period.

 

11. What if I need an extra pickup?

Crew+ members can schedule additional pickups at 25% off the standard rate.
Simply log in to your account or email us to request one.

 

12. What happens to the cardboard after pickup?

All collected cardboard is responsibly recycled through our local recycling partners. Nothing ends up in the landfill.

 

13. Do you take anything besides cardboard?

Right now, we only accept cardboard boxes that are clean, dry, and flattened.
We can’t collect paper, plastic, Styrofoam, or packaging materials.

 

14. How do I contact you?

You can reach us anytime at hello@cardboardcrew.com or by sending a message through our contact form.
We’ll get back to you within one business day.