Privacy Policy

Last Updated: November 2025

Cardboard Crew (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

By using our website or signing up for Cardboard Crew services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

When you sign up, request service, or contact us, we may collect:

Name
Email address
Phone number
Home address
Neighborhood or subdivision
Payment information (processed securely by our payment partners)
Any messages or notes you provide

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Device type
Browser type
Pages visited
Time spent on the site
General usage data

This helps us improve our website experience.

Cookies & Tracking

We may use cookies or similar technologies to:

Remember your preferences
Improve website performance
Understand how visitors use our site

You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

Provide and manage scheduled box pickup services
Process payments and manage subscriptions
Communicate about your service schedule or updates
Respond to questions or customer support requests
Monitor performance and improve our website and services
Send reminders, confirmations, or important service notices

We do not sell your personal information.

3. How We Share Your Information

We may share your information only with:

Trusted service providers (e.g., payment processors, scheduling tools, email or SMS platforms)
Legal authorities if required to comply with law or protect our rights

We never sell or rent your information to third parties.

4. Payment Information

Cardboard Crew does not store your full payment details. All payments are processed securely through third-party payment providers that comply with PCI-DSS standards.

5. Data Protection & Security

We use reasonable technical and administrative safeguards to protect your information. However, no online system can guarantee 100% security, so we encourage you to use strong passwords and secure your own devices.

6. Your Choices

You can:

Update your contact information
Change or cancel your subscription
Request deletion of your data (subject to legal and business record requirements)
Opt out of non-essential emails or texts

To make a request, email us at support@cardboardcrew.com (or whatever email you prefer—I can customize this).

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Links to Other Websites

Our website may link to third-party sites. We are not responsible for the privacy practices or content on those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above will reflect changes. Continued use of our services means you accept the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we protect your information, contact us at:

Cardboard Crew
Email: support@cardboardcrew.com
South Fulton, Georgia